Terms and Conditions

Effective Date: [Insert Date]

Welcome to Finchys Memorials. By using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before making a purchase or using our services.

1. General Information

These Terms and Conditions govern the use of Finchys Memorials and all purchases made via our website www.finchysmemorials.co.uk. By using this website and making a purchase, you confirm that you have read, understood, and agreed to these Terms and Conditions.

2. Product Information

We aim to ensure that all product descriptions, images, and prices are accurate. However, we cannot guarantee that all information is error-free. Product images are for illustrative purposes only, and actual products may differ slightly.

3. Ordering & Acceptance of Order

When you place an order with us, you are making an offer to purchase the products specified in your order. We reserve the right to accept or reject any order at our discretion. Once your order has been confirmed, you will receive an email receipt confirming the details of your purchase.

4. Prices & Payment

Prices for products are quoted in GBP (£) and include VAT at the applicable rate. Shipping costs are calculated at checkout.

We accept payments through the following methods:

• Credit/Debit Card (Visa, MasterCard, etc.)

• PayPal

Payment must be made in full at the time of purchase. We do not store or retain any card information.

5. Shipping & Delivery

• Shipping Locations: We deliver within the UK.

• Processing Time: Orders are processed within 1-3 business days.

• Shipping Times: Estimated delivery time is 3-5 business days for standard shipping and 1-2 business days for express shipping.

• Delivery Charges: Shipping charges will be calculated at checkout.

For more details, please refer to our [Shipping Policy].

6. Returns & Cancellations

If you wish to return or cancel your order, please refer to our [Returns Policy]. Products can be returned within [X] days of delivery. Items must be in their original, unused condition.

Refunds will be issued once the returned items are received and inspected. Please note that personalized or bespoke items may not be eligible for return.

7. Damaged or Faulty Products

If your product is damaged or faulty upon arrival, please contact us immediately at [contact email] with your order number and a description of the issue. We will work with you to resolve the matter promptly.

8. Limitation of Liability

To the fullest extent permitted by law, Finchys Memorials will not be held liable for any loss, damage, or injury resulting from your use of our website or products. Our liability is limited to the value of the product purchased.

9. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the intellectual property of Finchys Memorials and is protected by copyright law. You may not use, copy, or distribute any content without our written consent.

10. Privacy Policy

Your privacy is important to us. For information on how we collect, use, and protect your personal data, please refer to our [Privacy Policy].

11. Changes to Terms and Conditions

We reserve the right to update or amend these Terms and Conditions at any time. Any changes will be posted on this page, and the date of the last update will be indicated at the top of the page.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: info@finchysmemorials.co.uk
Phone: 07847186332
Address: 191 Parr Stocks Rd, Saint Helens WA9 1PA